Elements and Performance Criteria
- Support others in the work area
- Mentor individuals to meet work requirements according to workplace procedures
- Compare individual work performance against expected workplace standards
- Ensure performance is monitored and appropriate action is taken according to workplace procedures
- Provide feedback to individual on performance according to workplace procedures
- Facilitate group processes
- Determine purpose of group process and plan group involvement
- Gather information and develop a proposed process outcome through discussions with the group
- Engage the members of the group to ensure decisions are made and agreed according to workplace procedures
- Record the agreed outcomes and implement process in a timely manner